Effective: 01/08/2026
Last updated: 10/08/2026

Privacy Policy

This Privacy Policy explains how ModelMart collects, uses, and protects your information when accessing our website and API systems.

1. Information We Collect

We collect minimal data required to operate the service:

  • Account Information: Email address, display name, avatar (if logged in via Google/GitHub).
  • Transaction Records: Wallet top-ups, transaction IDs, wallet balance.
  • Access Logs: HTTP status codes, latency, token count (no prompt text is stored).

2. Zero-Log Prompt Guarantee

  • No Content Logging: Prompts and completions are routed through in-memory proxy buffers and deleted immediately after request completion.
  • No Training Data Usage: Your data is never used to train third-party AI models.

3. Payment Security

Top-up transactions via Bank QR code / payment gateways are verified automatically. We do not store credit card or bank account credentials.

4. User Rights

You have the right to request access to or deletion of your personal data at any time by contacting support@modelmart.io.vn.